Fabric Rootz ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Fabric Rootz mobile application.

By downloading, accessing, or using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Email address

• Phone number

• Shipping and billing address

• Account login information

Order Information

• Products purchased

• Order history

• Payment status

• Delivery information

Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store your complete debit or credit card information on our servers.

Device Information

We may automatically collect certain device information, including:

• Device model

• Operating system version

• App version

• Device identifiers

• IP address

• Crash reports and diagnostic information

2. How We Use Your Information

We use your information to:

• Create and manage your account

• Process and fulfill your orders

• Deliver products to your selected address

• Process payments securely

• Provide customer support

• Send order confirmations and delivery updates

• Notify you about promotions, offers, and important announcements

• Improve the performance, security, and functionality of the App

• Detect and prevent fraudulent or unauthorized activities

• Comply with legal obligations

3. Notifications

With your permission, the App may send push notifications regarding:

• Order confirmations

• Shipping and delivery updates

• Promotional offers

• New arrivals

• Important account or security information

You can disable notifications at any time through your device settings.

4. Location Information

If you choose to grant location access, the App may use your location only to improve your shopping experience, such as helping with delivery-related services or address selection.

Location access is optional and can be disabled at any time through your device settings.

5. Cookies and Similar Technologies

The App and associated services may use cookies or similar technologies to:

• Improve user experience

• Remember your preferences

• Analyze App performance

• Enhance security

6. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties when necessary to:

• Process payments

• Deliver your orders

• Provide customer support

• Host or maintain our services

• Analyze App performance

• Comply with legal requirements

These third parties are required to protect your information and use it only for the services they provide.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your data, no method of electronic storage or internet transmission is completely secure.

8. Data Retention

We retain your information only for as long as necessary to:

• Provide our services

• Complete transactions

• Meet legal and regulatory obligations

• Resolve disputes

• Enforce our agreements

9. Your Rights

Depending on your applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your account or personal data

• Withdraw consent where applicable

• Request a copy of your stored information

Requests may be subject to applicable legal requirements.

10. Children's Privacy

The Fabric Rootz App is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

11. Third-Party Services

Our App may use trusted third-party services such as:

• Payment gateways

• Delivery providers

• Analytics services

• Cloud hosting providers

These services operate under their own privacy policies, and we encourage you to review them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective immediately after the updated version is published within the App or on our official website. Continued use of the App constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us using the contact information provided within the Fabric Rootz App or on our official website.

By using the Fabric Rootz App, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Effective Date: 02 July, 2026